Difficult problem of high power two-way DCDC maintenance

The general high power two-way DCDC, after the purchase, the merchant will provide the customer with a relative period of warranty time. But many buyers are reflected in a message: Although the business is to provide warranty service, but when the equipment failure, they still feel difficult to find a better warranty service project, and businesses to provide answers and warranty items, is also difficult to meet their demands. Why is it going to happen?
High power bidirectional DCDC device, because belongs to a relatively high-end precision instruments, so the structure above more exquisite and scientific and technical personnel need to have enough experience to carry out maintenance; but some manufacturers they don't have enough maintenance personnel, because of this process in every repair, they only to be able to provide some is not up to the level of customer service service. Therefore, the guest must feel not satisfied. But if this problem is for a long time, it will definitely affect the reputation of the manufacturer, which will reduce buyer's sense of trust and make them lose confidence in high-power equipment.
So remind that enterprises must further improve their after-sales service and pay attention to quality assurance and maintenance for high-power two-way DCDC devices. Only in this way, can enterprises maintain their development and expand the proportion of old customers.